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Microsoft Dynamics CRM 2011 Public Beta

Announced at the Microsoft Worldwide Partner Conference on July 12, 2010, Microsoft Dynamics CRM 2011 – formerly codenamed “CRM5” – will be publicly available as a beta release in September 2010 for both online and on-premises deployments. If you want to get notified for this release, please click this link

July 13, 2010 Posted by | CRM 4, Dynamics CRM, Exchange server 2010, Internet Information Services (IIS), Microsoft, Office 2010, Outlook, OWA, Windows 7 | , , , | Leave a comment

Microsoft CRM 4 – At a glance

i’ve done the implementation on CRM4 on windows server 2008 R2 platform…with SQL 2008 and GP10..Integration between GP10 and CRM using Microsoft adaptor for CRM…which they released newly has quiet a lot of new features. Customer master integration is beautiful…pulling data from GP database to CRM via adaptor..and viceversa..is great now.

Few white papers i want to link it here so that some one out there find help

CRM on Hyper V – Click here

CRM 4 implementation guide … click here

CRM SDK – Click here

Microsoft Dynamics CRM 4.0 Adapter For Microsoft Dynamics GP 10.0 Feature Pack #2 …. It is important to note:  Customer’s who also have Microsoft Dynamics CRM 4.0 On-Premise integrated with (through the Adapter) Microsoft Dynamics GP 10.0 On-Premise can also install Feature Pack #2 as there are some additional fix’s for the Adapter included within Feature Pack #2. Partners who have existing Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 customers can download the Feature Pack #2 at the following location https://mbs.microsoft.com/partnersource/deployment/resources/productreleases/MDGP10_CRMAdapter.htm (Downloads Section)

Microsoft Dynamics GP 2010 and Microsoft CRM 4.0/ Microsoft CRM Online Connector Now Available!…click this link for more info

CRM Blog (A very useful one…i love this blog)…. Click here

Available downloads for Microsoft Dynamics CRM 4.0 may include improvements to Microsoft Dynamics CRM, such as critical security fixes, bug fixes….click here

 CRM and Social Networking…White paper…Click here

May 31, 2010 Posted by | CRM 4, Dynamics CRM, Dynamics GP, GreatPlains 10, GreatPlains 2010, Microsoft, Software | , , , , , | Leave a comment

Microsoft CRM4 vs Microsoft GP10 and Microsoft Adaptor for Dynamics

Last week we were having the implementation plan for Microsoft GP10 with Microsoft CRM4. For this we need to have the Microsoft Adaptor for Dynamics.

The Adapter is FREE!!!  However, customers will need to have an active/current Microsoft Dynamics GP Enhancement/Support plan. In addition, the customer will also need an active/current Microsoft Dynamics CRM Software Assurance (SA) Support Plan. The Adapter can be obtained by the partner organization placing the order for the customer through the standard Microsoft Dynamics GP ordering system. The Adapter will not be compatible with Microsoft Dynamics CRM 3.0 or Microsoft Dynamics GP 9.0 or any other previous versions of Microsoft Dynamics GP or Microsoft Dynamics CRM. In order to utilize the Adapter, the customer would be required to upgrade to Microsoft Dynamics GP 10.0 Service Pack 4 and Microsoft Dynamics CRM 4.0 Update Rollup #5. This is a completely new tool, redesigned from the ground up. The main integration engines/services used for the Adapter are web services to eConnect (web services to web services)

This version 1 release of the Adapter is only for US English for use in the USA. It is not suitable for use with an International English system at this time.  If you require International English, you will need to wait for version 2 of the Adapter. There is no timeframe set for when version 2 will be released. The adapter is a tool built in Web Services and eConnect – The Adapter is not a product – it is a toolset to help integrate – an out of the box, lightly extensible integration tool (at least for v1). Customers looking for Advanced Integration functionality should still look to ISV’s.

Information About The Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Integration Tool, Click here

Now in my scenario, This adaptor will not work in Windows server 2008 R2 64bit platform for their prerequisits..few workarounds required

The Active Directory Lightweight Directory Services role must be installed on the computer before installing the Microsoft Dynamics GP Web Service.

Windows Server 2008 x64 or x86 and Microsoft Dynamics GP 10.0 only – Web Services Runtime Workaround

Click Start, click Run, and then type REGEDIT. 
Locate the following registry subkey, and then follow these steps:
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion
a.  Right-click the registry subkey, point to New, click Key, and then name the new key ADAM_Shared.
b.  Open the ADAM_Shared folder.
c.  Right-click the ADAM_Shared folder, point to New, and then click String Value.
d.  Name the new string value InstalledVersion, and then type 1.1.3790.2075 as the value data.

Reference related to GP/CRM Click the following blog, which really will help you out.  Sivakumar Venkataraman and Vaidhyanathan Mohan

But when you do the CRM to GP adaptor mapping, few issues starts. If you really going to use CRM only for Customer activities which GP database holds the master and needs to replicate it…Adaptor gives you errors on mapping. We have done the in-house workaround as the adaptor is still premature, our in-house workaround works great…!!!! Thanks to my team…

Moral of the story ” Depend on your own, with your friends…like my boss says ” Assumption is the mother of all screwups”

March 27, 2010 Posted by | Dynamics CRM, Dynamics GP, Microsoft, Software | , , , , , , , | Leave a comment

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